From enquiry to paperwork
A collection is a predictable sequence: you tell us what you have, we take it away and weigh it, it is dismantled at our Meerut facility, and you get a record of all of it. Here is what each side needs to do.
The four steps
- 01
Enquiry & assessment
You share what you have and where it is; we confirm categories and access.
- 02
Scheduled pickup
Our team collects from your site; material is weighed and itemised at handover.
- 03
Dismantling & segregation
Units are dismantled and separated into recoverable streams at our Meerut facility.
- 04
Documentation
You receive an itemised record of what was collected and how it was processed.
Step four is the one your auditors care about. What we record, and how it sits alongside your own obligations, is set out under Compliance.
Step one
What we need from you
None of this has to be exact, and none of it has to arrive at once. But the more of it we have at enquiry stage, the closer the first quote is to the final one — and the fewer surprises anyone meets on the day.
01Rough item counts, by category
So many desktops, so many monitors, a rack of networking gear, two pallets of mixed spares. We are sizing a vehicle and a crew, not auditing your asset register — an estimate by category is enough, and we would rather have it early than have it exact.
02Where the material sits, and how we reach it
Site address, floor level, and the route from where the material is stored to where a vehicle can actually stand. Third floor with no lift changes how we plan the day; it does not stop the collection happening.
03Whether there is a lift or a loading bay
Goods-lift dimensions and weight limit, bay height restrictions, and any window your building enforces for loading. Buildings that only permit loading outside office hours are common enough — we just need to know before the slot is set.
04Security and gate-pass requirements
Many sites need crew names and ID submitted in advance, or a material gate pass raised before anything is allowed off the premises. Tell us the process and who raises it on your side, and we will work to it.
05Preferred dates, and any that are impossible
A window works better than a single date. Month-end, stock counts, audits and shutdown periods are worth flagging at the start rather than after a slot is booked.
06Whether data destruction is needed
If storage media has to be physically destroyed, it is planned into the pickup rather than improvised on the day — it affects crew, timing and the order things are handled in.
Data destruction in particular has to be agreed up front — what that involves is set out on the services page.
Step four
What you get back
A collection that leaves no paper trail is just a van pulling away. The point of the last step is that you can show, later and to someone else, what you had, what happened to it and when.
An itemised record of what was collected
A line-by-line list of what left your site, by category and count, rather than a single line reading “e-waste”. It is the document your facilities and compliance teams file, so it is written to be read by someone who was not there.
Weights recorded at handover
Material is weighed as it changes hands and the weights go onto the same record, so the figure in your file and the figure in ours are the same figure, agreed at the point it was measured.
Confirmation of how the material was processed
Once a load has been dismantled and segregated, we confirm how it was handled and in what streams it left our floor. Precise about what we did, and silent about what we cannot evidence.
We would rather hand over a modest record that is entirely true than a document that promises more than we can evidence. If your policy or your auditor expects a particular form of paperwork, raise it at enquiry stage and we will tell you plainly whether we can produce it. Where your own obligations sit is covered under Compliance.
On the day
Preparing for the pickup
Four things you can do in the days beforehand that make the difference between a crew working steadily and a crew waiting for a key.
- 01
Consolidate to one location
One ground-floor room, bay or corridor if you can manage it. Nothing else you do makes as much difference to how long a crew spends on your site.
- 02
Back up and pull anything still in use
Once a unit is loaded, treat it as gone. Check for storage that is still in service, licences tied to specific hardware, and the machine in the corner nobody has logged into for two years.
- 03
Set batteries aside and flag them
Keep batteries, UPS units and anything with a cell separate from the general pile, and tell us beforehand about any that are swollen, leaking or damaged so they can be handled properly.
- 04
Nominate one contact for the day
One person who can authorise access, answer “does this go?” and sign the collection record. It saves more time than any amount of paperwork sent ahead.
Ready to put a date on it?
Send rough counts, the site address and a window that works for your building. We'll come back with a collection plan, the vehicle it needs and a slot.